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 Welcome To PayPal Sucks! So, what's wrong with PayPal? What do I need to know about PayPal and what about the lawsuit?

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Posts : 526
Join date : 2010-03-20

PostSubject: Welcome To PayPal Sucks! So, what's wrong with PayPal? What do I need to know about PayPal and what about the lawsuit?   Fri Apr 16, 2010 6:43 am

Has Your PayPal
Account Been Limited?

PayPal Horror
Story Of The Month

Welcome To PayPal Sucks!
So, what's wrong with PayPal? What do I need to
know about PayPal and what about the lawsuit?
Friday April 16 2010

PayPal Sucks, aka No
PayPal, is an anti paypal site exposing the nightmare of doing business
"the paypal way." Post your complaints, troubles, fraud stories,
lawsuits, and other dissatisfaction in the forums. Read the sitemap, links & faq pages for help in
resolving your paypal troubles and complaints. Read about the most
recent eBay/PayPal
Anti-Trust Class Action Lawsuit
. If you are searching for an
alternative to PayPal, we strongly suggest acquiring a Real Merchant
Account. CLICK

1. According to PayPal accepting their ToS (Terms of Service) in
means you waive your rights to credit
card consumer protection laws if you want to use their service, and that
you may not issue a chargeback for unauthorized use of your credit card
and PayPal account, or if you do, then they have the right to limit
your account.
Is this legal? We
don't know. But it's how Paypal operates. See my credit card
waiver page
for more information.

2. Their customer service
is horrible. They used to hide their telephone number, (intentionally -
by their own admission) and only provided support via "form" emails:

"As for the
customer service, Sollitto said they intentionally make the phone number
very difficult to find in order to save costs."

is confirmed in the book "PayPal
. If you have a problem, you are at their mercy! (And you
will eventually have a problem.) The only reason their number can be
found now is because they were forced to by law (EFTA Electronic Funds
Transaction Act) due to complaints from users of this website.
can also click on our FAQs
. Just scroll down a bit, and you'll find their phone numbers,
plus their toll free numbers as well, plus a huge list of unpublished
PayPal phone numbers.

3. Their terms
of service are not completely disclosed upon signup and some key
"conditions" are not disclosed. They fail to mention their total lack of
security to prevent your account from being compromised by phishing
& spoof sites
. That if your account is accessed by a criminal
using one of these methods, PayPal will hold YOU monetarily &
legally responsible! Also, no place do they openly tell
potential members that their money is 100% at risk. That PayPal can,
will, and has in the past, completely cleaned out customers' accounts,
(including your checking or savings account) with no appeals process
available. Instead they bury in the fine print of 37 pages of their
"Terms of Service" (ToS) where they disclose to you that PayPal can
close your account for any reason what-so-ever, or no reason, and then
you have to wait 180 days to get your money. Think that'll never happen?
Think again. That's what everyone thinks till it happens to them.

4. If PayPal feels your actions are questionable, PayPal
is the investigator, judge, jury and executioner. "Telling your side" of
what happened, in most cases seems to be irrelevant. They also refuse
to provide you with the details of their investigation and withhold
documents they relied upon to make their decisions. Your only contact
will be an email that says:

you for contacting PayPal. We apologize for the delay in respondingto
your service request.

After review, the decision has been made
to keep your account locked. This decision cannot be appealed.

you have any further questions, please reply to this email.

will be the end of it as far as PayPal is concerned. You can email
back, but you'll just get more of the same. Oh yea, and you'll have to
wait 180 days to get your money.

5. If
you are a bona fide, up-standing individual with hundreds of successful
transactions, but someone pays you with a stolen credit card, your
account (by PayPal's own admission) is immediately flagged as being
"criminal behavior" and any money in that account is confiscated. If a
customer "disputes" the charge, same thing happens. (See email above.)
PayPal claims that they will fight chargebacks, but read
before you fall for that one.

6. Paypal's fees for NON-credit card funding are the same
as for credit cards! This is the single biggest rippoff on their site.
We understand Paypal charging a fee when you fund your account with a
credit card. After all, they are being charged by Visa/Mastercard, etc.
And we understand there is a lot of fraud with credit card funding.
However, most of the money sent within the Paypal system no longer comes
from credit card funding. However, money spent from PayPal account to
PayPal account is subject to the exact same fees credit card purchases
are! This money has been in the system for years and is "clean." That
is, there are no fees at all to Paypal, and there is almost no fraud at
all with this money, but Paypal charges the SAME fees to transactions
with NON-credit card funds! Thus every transaction makes PayPal money,
but it's nothing more than an entry in a computer database on their
system. No money has actually moved, and there are no costs to Paypal.
They are just skimming the gravy.

Recent Additions:
Choice: Top PayPal Alternative

Blocks Aid To Hurricane Victims

** PayPal
Horror Story Of The Month **


While I'm sure it was the not the intention of the author, the
book "PayPal
confirms many of the statements made by users and former
employees of PayPal.
I'm sure you've seen the posts across the net for a new "company"
called "" You might want to read my thread
is probably a scam
before you give away your money and personal
does a great job documenting PayPal's violations of the class action
lawsuit settlement agreement.
Read the whole thread, especially his
response to PayPal's response to the AG's letter.
difference between Microsoft and PayPal
Man sues
PayPal in small claims court and wins!

I've added some new "NoPayPal banners/logos
to comply with the Ebay "88x33 rule."
removes critical seller protection feature
starting February.
WARNING #2: Watch your
PayPal accounts for unknown items and charges. We have three threads
that seem to indicate database mixups since The
Great Paypal Outage of 2004
. This one, where PayPal
submits multiple debits or charges
to your debit or charge card
until the wipe out the bank account or charge limit, Here's
one for an unrecognized item
, and here's
one of debiting someone elses bank account
Added: Spyware
. Learn how to protect yourself from spyware, phishing,

Recent News:
New UK
only forum
for those on the other side of the pond with PayPal

Of course just as soon as we all understand spoof sites and
phishing emails, along comes a real
email from PayPal that confuses the heck out of everyone
Logo Stuff
is now available.
- We all get a win from PayPal: "As
a result of customer complaints, PayPal has also received inquiries
regarding its restriction and disclosure practices from the Federal
Trade Commission and the attorneys general of a number of states.
PayPal?s processes are found to violate federal or state law on
consumer protection and unfair business practices, it could be subject
to an enforcement action or fines. If PayPal loses the litigation
described above or becomes subject to an enforcement action, it could be
required to restructure its anti-fraud processes in ways that would
harm its business, and to pay substantial damages or fines. This
according to eBay's annual report filed 3/8/2004 with the SEC. That's
US! You, me, and all the others who have sent the letters, faxes and
e-reports to the FTC and Attornies General. It works! Just have to keep
the pressure on them.

PayPal makes lots of changes to their Terms of
Better get reading. Better yet, get your attorney to
read it. One important note: First time PayPal openly tells you they
will debit your bank accounts for amounts owed. They've stated this in
previous ToS, but always hidden behind the wording. First time they
admit it in plain language. (Or so I'm told, I've not found it yet!) But
before you do that, please read Judge
Fogel's decision.

CBS New York does a story on Paypal.

Slightly Older News:
"We made good use of your site in
evaluating complaints we've received about PayPal, so from both a law
enforcement and first amendment standpoint, we're very supportive of
"gripe sites" (assuming no libel, etc.)."

Ken Dreifach
Internet Bureau
NY Attorney General
abound with PayPal! Click here to learn how to protect yourself.

with PayPal? Want to get results? Here's how.

Forbes names us one of the best again! (2005)
Forbes names us one of the best! (2002)
If you are looking for the link to the
class action lawsuits, click on "links" and it's there.

Here's how PayPal/X thinks of you:
As for the [PayPal users on]
eBay complaints, Sollitto said the company reads them, but takes them
with a grain of salt, believing many of the complaints to come from a
vocal minority of squeaky wheels.

Note to Sollitto: It was a "vocal minority of
squeaky wheels" that founded this country! So, if you are scammed and
PayPal doesn't even offer a phone number to talk to you about it, if
your account is frozen for reasons completely out of your control (or
even knowledge) and want to know why, or when you can get your money, or
if you can't get the site to take your credit card or bank account, you
are just a "vocal minority of squeaky wheels." Just thought you might
like to know. (As quoted in an MSNBC report on PayPal which is no longer

But this is just the tip of the
iceberg. Read others' stories in our forums!

Some of the language in the forums can get a little "colorful." We do
not condone such language, but we also realize people are angry over
what PayPal has done to them. Just a warning; if you are offended by
harsh language, you might want stay clear of the forums. However, if you
want to know why people are so angry, then you owe it to yourself to find out .

Oh, and if
you think, "that'll never happen to me," that's what these
people thought, too

Credit Card Processing Alternatives To Paypal

var sc_project=1067298;
var sc_invisible=1;
var sc_partition=6;
var sc_security="0c305651";

href="" target="_blank">

Quick links to popular areas of the site:

PayPal Sucks Blog
Old Forums
StormpaySucks Forums
EbaySucks Forums
CitibankSucks Forums

PayPal touts it's Seller Protection Policy as "excellent", but we say it's a farce and at least
one PayPal employee agrees!

PayPal claims to fight chargebacks, but we have two threads that
challenge that claim: Thread1 & Thread2. Additionally,
PayPal will no longer allow it's users to opt out of credit card funding.

Phishing/Spoofing reach epidemic levels

Spyware is the 2nd most likely way to be scammed online.

Reporters looking for people
to interview on the record.

Former Paypal Employee #1 clears his conscience &
offers help

Former Paypal Employee #2
gives some helpful tips to avoid problems with PayPal

Paypal Whistle Blower #1.
The early years of PayPal as told by a PayPal employee.

WARNINGS you must read!

Security Solutions Page

Research Tools

Visitor using
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